Consumer Protection

If you or someone you know in Hampshire or Franklin Country has a consumer problem or question, please contact:
The Northwestern District Attorney's Consumer Protection Unit
(413) 774-3186 Greenfield

(413) 586-9225 Northampton

Working in cooperation with the Attorney General's Office


Supplemental Nutrition Assistance Program
You can call the Food Bank Directly 413-247-9738 ext. #142
Or call our center @ 529-2105 to make an appointment for application assistance.

More about SNAP

Veterans' Services

Gerald Paquette is our Veterans’ Service Agent

This email address is being protected from spambots. You need JavaScript enabled to view it.

(413) 527-1715 home

(413) 887-1622 cell




Fuel Assistance

Please call 529-2105 for an appointment for Fuel Assistance.

The guidelines are as follows:

Family size—Yearly Income
(1) - $34,001 (2) - $44,463 (3) - $54,925 (4) - $65,387

What you need to bring

Caring Community Program

The COA’s Caring Community Program currently has paid workers who are willing to provide the following services:

  • Basic Carpentry Handyman Jobs
  • Basic Electrical Housework
  • Bookkeeping Services Lawn Mowing
  • And More
Get the contact info

Property Tax Work-off

Seniors over 60 years old may be eligible for an abatement for up to $1500 off their property taxes per fiscal year. At the rate of $11.00 per hour for volunteering in a town department. The credit for hours worked in calendar year 2017 will be applied to FY 2018 actual tax bill (due February 1). Applications are available at the Council on Aging